1. Scope of privacy policy

Hopiness Lda applies this Privacy Policy to its Website, respecting the privacy of its users’ personal data, informing how they are collected, processed and used, as well as for what purposes are used, and its transfer to third parties is expressly prohibiting it.

Hopiness Lda reserves the right to update its Privacy Policy at any time.

2. How and When Personal Data is collected

The personal data of users of the Website are collected when their consent is given to the subscription of the online newsletter on the website. Indispensable data are also collected for responding to contact messages and processing orders placed through our website during the finalization of purchase, or when it is carried out by phone or email.

3. Purposes of The Processing of Personal Data

The personal data of users of the Website are processed for the purpose of developing contractual relationships, disclosure of commercial information of our products, campaigns and order processing, being used exclusively for these purposes.

Personal data will not be used for purposes other than those described in this Privacy Policy, without being informed in advance or, if applicable, obtained your express consent.

The legal grounds for the processing of your personal data by Hopiness Lda are as follows:

a) Explicit consent to the subscription of the newsletter;
(b) personal data is necessary for the performance of a contract/finalisation of purchase;
(c) personal data are necessary for the purpose of complying with a legal obligation to which Hopiness Lda is subject;
(d) Personal data are necessary for the purposes of the legitimate interests pursued by Hopiness Lda, provided that they prevail over the interests or rights, freedoms and guarantees of the data subject.

4. Time for the Retention of Personal Data

The personal data of users of the Website will be collected and stored for the period deemed necessary to fulfill the intended purposes, being guaranteed the right to cancel the subscription of the newsletter being the other data deleted from the database of Hopiness Lda after 2 years of last use.

5. Who has Access to Personal Data

The personal data of users of the Website is managed by the person designated internally of Hopiness LDA for this purpose, except when consent is requested or where this is required for compliance with legal obligations.

6. Where Personal Data is Stored

The personal data of users of the Website is stored on hopiness lda’s servers located in the European Union / United Kingdom and to which security and protection mechanisms are guaranteed in order to ensure compliance with applicable privacy laws, applying the same principle to data relating to the subscription of the newsletter.

7. Right of the Holder of Personal Data

Users of the Website have the right to request access to their personal data, as well as their rectification, limitation or deletion of the processing to which the data subject or to be owed to the processing, as well as the right to the portability of the data, and also the right to withdraw consent at any time, without compromising the lawfulness of the processing carried out on the basis of the consent previously given, all in accordance with the provisions of the General Data Protection Regulation (GDPR). You also have the right to lodge a complaint with the Supervisory Authority (CNPD ). In the event that you wish to exercise any of your rights or simply request information, you should forward your request to the e-mail info@hopiness-store.com.

Your privacy is very important to us. Hopiness Lda guarantees that, taking into account the importance of this matter, you have actively taken the measures that correspond to best practices, in order to ensure the confidentiality and security of your personal data, so that you will be informed immediately in the event of a breach.

8. Responsible for the Processing of Personal Data

The Entity responsible for the processing of personal data is Hopiness Lda with NIPC 506212602 and headquartered in Rua Francisco Rego, Bloco 2, 5 – Urbanization of Arenes, Torres Vedras, which determines the purpose and means of processing them. For more information and clarification on this subject, you can contact the e-mail address info@hopiness-store.com.